Individual universal repair kit

• Nova Poshta to a branch — according to the carrier’s tariffs
• Nova Poshta to a parcel locker — according to the carrier’s tariffs
• Nova Poshta courier delivery — according to the carrier’s tariffs
• Courier delivery within Khmelnytskyi
• Self-pickup — 42 Soborna St., Khmelnytskyi, Khmelnytskyi region, 29005

More information about delivery

• Cash on delivery
• Online payment by bank card (Monobank)
• Bank transfer to a Sole Proprietor (FOP)
• Cash or cashless payment upon self-pickup

More information about payment

12 month warranty

Returns & Exchanges Policy

We operate in accordance with Ukrainian consumer protection law.

1. In-stock items

You may return or exchange an item within 14 days after delivery if:

• the item has not been used;

• original condition is preserved;

• packaging and order confirmation are available.

📦 Return shipping costs are covered by the customer.

2. Custom-made products

Items made to order (engraving, personalization, custom specifications):

❗ are non-returnable and non-exchangeable.

Order confirmation means full agreement with all product details.

3. Defects or errors

If the item is defective or does not match the order:

• we will replace it or issue a refund;

• shipping costs are covered by us.

4. Procedure

To request a return, contact us and provide:

• order number

• reason for request

5. Refunds

Refunds are processed within up to 7 business days after receiving the item.

6. Important

• Handmade items may have slight variations — this is not considered a defect.

• Colors may vary depending on screen settings.

• Please check your order upon delivery.